The Evolving Hospital Call Center

AnswerStat's Peter DeHaan recently took part in a healthcare call center Webinar, in conjunction with Amcom software, entitled "Managing the Demands of the Evolving Hospital Call Center."

Although the entire Webinar is not included in this podcast, Peter's portion is, along with the corresponding slides. 

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:14:35


Access the corresponding slides.

Posted by Peter DeHaan at 6/4/2011 3:29 PM
Categories: Peter DeHaan, Amcom Software
Tags: Amcom AnswerStat magazine AnswerStat podcasts Peter DeHaan podcasts healthcare call center podcasts healthcare contact center podcasts Peter DeHaan Publishing Inc
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