AnswerStat's Peter DeHaan recently took part in a healthcare call center Webinar, in conjunction with Amcom software, entitled "Supporting Mobile Healthcare Workers with Smartphone Messaging."  Peter's topic in the Webinar was "Messaging to Mobile Healthcare Staff."

Although the entire Webinar is not included in this podcast, Peter's portion is, along with the corresponding slides. 

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:12:27

Access the corresponding slides.

AnswerStat's Peter DeHaan recently took part in a healthcare call center Webinar, in conjunction with Amcom software, entitled "Managing the Demands of the Evolving Hospital Call Center."

Although the entire Webinar is not included in this podcast, Peter's portion is, along with the corresponding slides. 

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:14:35

Access the corresponding slides.

Peter DeHaan interviews Startel's Shamess Twardy, recorded at theATSI convention in Pittsburgh, Pennsylvania, on June 18, 2009.

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:13:39

Interview with Dan Feis, from Startel, recorded at the2008 ATSI convention in St. Louis.  The interviewer is AnswerStat magazine publisher, Peter DeHaan.

This recording is available from iTunes or click the play button to listen to this podcast:

Download | Duration: 00:11:29